I live in Northern Ireland, how do I return my watch? For all customers living in Northern Ireland, please be advised to contact our Support Team to request your return- support@citizenwatch.co.uk We will arrange a collection on a day of your choosing to safely deliver your watch back to our warehouse. Related articles The online return portal does not recognise my order number, why? How do I send my watch in for repair/service? Is a battery replacement covered under warranty? Why has my parcel not been delivered yet?