Why has my parcel not been delivered yet?

Deliveries usually take up to 3-5 business days to arrive, however, delays may occur. Please allow an additional 2 wo...

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Will I receive updates on my delivery?

Once your parcel has left our warehouse, an email confirmation with a DPD tracking code will be sent so that you can ...

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Do you offer international shipping?

Orders placed on citizenwatch.co.uk can only be shipped to a UK address.  We currently do not offer international shi...

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Can I leave my parcel in a safe place or with a neighbour?

Once your parcel has left our warehouse, an email confirmation with a DPD tracking code will be sent so that you can ...

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How can I track my delivery?

Once your parcel has left our warehouse, an email confirmation with a DPD tracking code will be sent so that you c...

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What is the default lead time on deliveries?

Once your order has been despatched from our warehouse, it generally takes up to 3-5 working days for delivery. Plea...

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What delivery courier will be handling my order?

All orders are despatched within 2-3 business days via DPD tracking. DPD will alert you when your parcel is in transi...

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