Returns

You can return your purchase through our online portal www.citizenwatch.co.uk/returns, this will allow you to keep tr...

Alterations made to the watch through our Service Centre, or any authorised retailer will be accepted for a refund. I...

For all customers living in Northern Ireland, please be advised to contact our Support Team to request your return- s...

Make sure you are entering the details correctly. Please do not include the '#' if your order number has it. Our orde...

Returning your watch is FREE. Please re-use the postage box the watch arrived in, ensuring the re-packaging is adequa...

Every Citizenwatch.co.uk purchase comes with our 28-day, money-back guarantee so that you can be sure your new Citize...