Payment

Citizen UK is a mainland UK trading website, all orders placed on our website are advertised at the full VAT rate. Pl...

If the transaction was declined and the payment has left your account, please contact your card provider as the payme...

Once you have signed up to our newsletter an automated email will generate with a discount code, this may filter into...

It is not possible to change the payment after the order has been submitted.  

Credit/debit card will be charged at any point between confirmation of your order and despatch.   PayPal payments wil...

Credit card refunds can only be credited back to the original card the order was placed with and may take up to 5 day...

We do accept PayPal as a payment method. We advise reviewing your PayPal details. For example, the billing and shippi...

We understand many customers are concerned about security of their personal information and the privacy of their onli...

Unfortunately, you will need to contact your card provider for further information on why your card was declined. If ...

We accept the following forms of payment: Visa, MasterCard, Maestro, Apple Pay, Amex and Klarna.    PayPal / Klarna W...