What is Eco-Drive?

Eco-drive is the term given to our market-leading, award winning, light powered technology. Simply put, any watch di...

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How do I charge my eco-drive watch?

Your Eco-drive will charge when exposed to any light source. The watch will charge fastest in natural sunlight. If yo...

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I have recharged my Eco-Drive watch but why is the second hand still jumping?

If the second hand is moving in 2 second increments on your Eco-drive watch it is a sign that it requires charging. P...

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How does the Power Saving function Eco- Drive work?

When an Eco-Drive watch with this feature is left in the dark, the hands stop in order to save energy. Once the watch...

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How do I turn off BST (British Summer Time)?

Daylight-Saving Time/ BST is a feature on some of our watch models. There are different procedures to turning the Da...

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How does the alarm function work?

Some Citizen watch models include an alarm feature. To see if your watch is one of them and how to use this fea...

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How do I turn off the alarm?

Some Citizen watch models include an alarm feature and the process to switch on/off is dependant by model. To see if...

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How does a chronograph watch work?

A chronograph is an alternative name to a stopwatch. We offer a chronograph feature on a number of our models. To se...

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How does my tachymeter work?

A tachymeter is located on the bezel/inner bezel of a watch. This allows the user to make a number of calculations. ...

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How do I find out if my watch is water resistance?

The Water Resistance of your watch will be marked on the dial and/or case back of your watch. If the marking shows '...

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