Orders:
Where is my order?
Please allow up to 2 business days for your order to be processed, prior to shipping.
Note that orders placed after 1pm on Monday 23rd December (Mainland UK) and Friday...
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What is the default lead times on deliveries during Christmas?
Once your order has been despatched from our warehouse, it generally takes up to 3-5 working days for delivery.
Please allow an addi...
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How should I return the watch?
If you no longer require your Citizen Watch, you can return your purchase through our Online Returns Portal.
This will allow you to return your watch free of charge...
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