We don’t currently offer an exchange program. However, every purchase made on Citizenwatch.co.uk is covered by our 21-day money-back guarantee, giving you peace of mind that your new Citizen watch meets your expectations.
To be eligible for a refund, returns must be sent back in their original condition:
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Unworn
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In original packaging
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With any removed links included
If items are not returned in their original condition, additional charges may apply.