Purchases made through our retailers, can return to the retailer and request an alternation. Alternatively, you can find a local retailer to assist you removing/fitting the links by entering your postcode here https://www.citizenwatch.co.uk/store-locator/
Otherwise, you are welcome to send your watch to our UK Service Centre. Please use the following link to create a service request - www.citizenwatchservice.co.uk
*To prevent accidental damage we advise all links are removed by our Service Centre or an authorised retailer.
Purchases made through our official website can request alternations proir to despatch. Select the correct size and we will alter your watch before it is shipped to you. These alterations will be limited to one per watch.
Please be advised as this is only a request, we may not be able to accommodate all alterations.
Any links removed from the bracelet will be included in the parcel on arrival.
Please allow an additional 2 working days if you have requested your watch to be altered prior to despatch.
Should you have any further questions, please do not hesitate to contact our Support Team.