Where can I purchase a replacement strap?

You can contact our Customer Service department to purchase replacement straps, bracelets and links for your watch by...

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How do I get a glass replacement for my watch?

If your watch requires a glass replacement, you can book it in for a repair and follow the details to send it to us b...

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How do I add additional links?

Citizen watches can be sent to our Service Centre in Wokingham for our technicians to resize the bracelet. If you sub...

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How can I get links added or removed from my watch?

Purchases made through our retailers, can return to the retailer and request an alternation. Alternatively, you can f...

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How can I make the bracelet bigger on my watch?

If the bracelet on your watch is too small and you do not have any spare links, you can purchase additional links fro...

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