1) When you paired your CZ Smart watch with Citizen Connected you used a GMAIL account to set-up. See image below that appears under Settings ->Wellness -> Connected App -> Be sure Google Fit is selected. You do not have to have a Google Fit Application on your phone, since a Google Fit account is created for you when you create a GMAIL account.
2) You must use the same GMAIL account to login to YouQ. See image below that appears under the settings icon "gear" in your YouQ application to confirm you are logged into the same account.
3) Touchscreen Only - Don't forget to login to YouQ on your touchscreen smartwatch using the same GMAIL account. See image below from your YouQ application under the settings icon "gear" -> Watch