Returning your watch is FREE. Please re-use the postage box the watch arrived in, ensuring the re-packaging is adequate to protect the watch.
Your Citizen watch will be delivered with a prepaid DPD returns label. Simply attach this to the outside of your parcel and take it to your local DPD. If using the same delivery bag please ensure you cover the original delivery label.
If any items are missing from the return package (including any gifts with purchase), a partial refund may be applied.
Should you think you have received a damaged or faulty watch please contact us.