You can return your purchase through our online portal www.citizenwatch.co.uk/returns, this will allow you to keep track of your return.
Returning your watch is free, please re-use the postage box the watch arrived in, ensuring the re-packaging is adequate to protect your watch.
Please complete the return part of the form and let us know the reason for your return. Please include this in the box with your watch.
If you are using the same delivery bag, ensure you cover the original delivery label.