Leaving your Eco-drive watch in the dark for over 6 months could result in the watch stopping and/or the timekeeping becoming erratic. We recommend that you regularly expose your watch to a direct light source to keep the watch charged and ready for use. For further information on how to charge your Eco-Drive watch, you can visit https://www.citizenwatch.co.uk/setting-instructions.
To obtain the instruction manual specific to your watch, enter the Calibre Number into the field.
The Calibre Number can be found on the back of the watch which starts with four digits, starting with a letter (e.g., E870).
PDF copies of the manuals can be downloaded.
If the issue persists the watch may need to come into our Service Centre for further assessment.
Should your watch need assessment, you can book your watch in for repair using our online booking system.