How to identify if my watch is genuine?

Identifying a Citizen model is not always easy. However, there are some ways to identify the difference between a fak...

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What is the value of my Citizen watch?

We are unable to provide the value of older or vintage watches as this is not a service we offer. We can only provide...

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How often should I charge my Eco-Drive watch?

If you do not wear your Eco-drive watch regularly we would advise charging your watch every 6-12 months. Charging is ...

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How often do I need to wind my automatic watch?

We would advise that you wind your watch 20-30 full rotations of the crown prior to wearing. During normal wear your...

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How often do I need to charge my Hybrid Smartwatch?

The battery life on our hybrid smartwatches should last 2+ weeks. Please be advised that this is based on usage and ...

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Should I leave my Eco-Drive watch in the dark?

Leaving your Eco-drive watch in the dark for over 6 months could result in the watch stopping and/or the timekeeping...

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How long will my watch be luminous for?

We use a luminous phosphorescent paint on all our luminous watches. There is no specific length of time that the lumi...

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How should I clean my watch?

Metal watch bands will retain their beauty for a long time if proper care is exercised; we recommned carefully cleani...

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