Placing an Order

Payment MethodsWe accept the following forms of payment: Visa MasterCard Maestro American Express (Amex) Apple Pay Kl...

Review your latest purchases and make payments in the Klarna app or online.  Download the Klarna app: https://www.kla...

To assist you with selecting a watch that is right for you, we offer Virtual Try-On. Simply click the 'Try it on' but...

For security of our customers, we are unable to take any orders over the phone. We offer a secured website for a seam...

As we aim to process and ship orders as quick as possible, we can not guarantee any modifications once the order has ...

Should you require a gift receipt with your purchase, please submit a request using our contact form. If you would li...

All of our watches are accompanied by a beautifully-constructed watch box with the Citizen logo that makes for a wond...

At this time, we do not sell Citizen gift cards. However, we are looking into offering this option in the near future. 

On occasions, order and shipping confirmation emails can be delivered to your spam or junk folders or appear on the P...

We are pleased to offer Tracked Shipping (Processing time 2 Working Days) : FREEShipping - UK onlyUnfortunately, due ...

While we’re not able to offer price matching at this time, we’re committed to providing the best quality through our ...

If a watch is marked as 'Sold Out' on our website, the watch has been discontinued by our supplier. We are continuous...

We understand many customers are concerned about security of their personal information and the privacy of their onli...