Where can I find the case number?

The case number can be found on the back of the watch, which is 2 series of characters. The first series is 4 charac...

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When should I register my watch?

You can register your watch anytime during the five-year guarantee period.    Fill out the watch owner details:   Ty...

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How can I register my watch if I do not live in the UK?

If you are located outside of the United Kingdom and want to register your watch, please use the following link https...

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Why should I register my watch?

Registering your Citizen Watch will ensure all registrations appear in your online account and easier to manage your ...

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Why did I not receive a email confirmation when I registered?

When you register your watch online, an email confirmation is generated from an automated system, this may filter in...

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Where can I find the model number?

The Model Number will usually be found on a black swing tag attached to the watch when purchased. The Model Number c...

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How do I register my new watch?

If you are a UK resident, you can register your watch online through our website.   Fill out the watch owner details:...

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