If you continuously encounter issues that aren’t solved by other troubleshooting methods, you may need to disconnect and reset your watch. Because a factory reset removes all previous settings and accounts, you will need to set up your watch again after resetting.
- Swipe down from the top of your screen
- Tap Settings, then scroll down and tap System
- Tap Disconnect & reset, then tap the checkmark to confirm
- While the smartwatch resets, go into your phone’s Bluetooth settings and remove the device from your list