To regain access to your smartwatch, you will need to prompt a Factory Reset. Follow these steps:
- Enter an invalid passcode 3 times in a row. Wait 15 seconds.
- Enter an invalid passcode again, another 3 times in a row. Wait 15 seconds.
- Enter an invalid passcode for the last time, another 3 times in a row. Wait 15 seconds.
- The watch will produce a pop-up card prompting a Factory Reset. Tap on the checkmark, or Done button.
- Once Factory Reset is complete, you will need to pair your smartwatch to your phone.
- Remove the device name from the Bluetooth cache before pairing it to the app.