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Citizen Watch UK Help Centre
CZ Smart
Touchscreen
Generation 1
Generation 1
All help articles related to the CZ Smart Touchscreen Generation 1 model.
Battery
How long will my smartwatch battery last on my Gen1 Smartwatch?
How do I charge my smartwatch?
How long does it take to charge my battery?
How can I tell when my smartwatch is charging?
I've placed the smartwatch onto the charger. Why do I not see the charging indicator on the display?
See all 13 articles
Notifications
I’m not receiving notifications on my Smartwatch. How do I fix this?
How do I use Theater mode?
How do I use Do Not Disturb mode?
How do I control which notifications I can receive on my Smartwatch?
Which notifications will I receive?
See all 6 articles
General Setup
How do I uninstall the Wear OS by Google app?
How do I update Wear OS by Google through the Google Play Store?
Why does my Smartwatch make me enter a pin?
Which phones are compatible with my Smartwatch?
How many smartwatches can I pair with the app at one time?
See all 13 articles
Smartwatch Features and Functions
Why won’t my watch take calls, even though I enabled it to?
Are the watch straps interchangeable?
How do I turn the sound off on my smartwatch?
Does my Gen1 smartwatch have a microphone and/or speaker?
How do I use Bluetooth headphones with my smartwatch?
See all 15 articles
Customisations
How do I change the order of the apps in the menu on my Smartwatch?
How do I get the latest watch faces?
How can I save a customised watch face design?
How do I customise the watch face design?
How do I change my watch face on my Gen1 Touchscreen Smartwatch?
See all 6 articles
Google Features
How do I set up and use Google Pay?
Why do I need to log into a Google account to fully access all the features on my smartwatch?
Account and Device Settings
How do I enable my Smartwatch screen to be always on?
What is the warranty on my Smartwatch?
How is my personal data being used?
How can I change the language of the Wear OS by Google app?
How can I change my password?
See all 7 articles
Syncing and Troubleshooting
Why aren’t calls showing up on my watch?
Why won’t my watch let me answer a call?
I forgot the passcode I set to my Smartwatch and am locked out. How do I fix this?
How do I re-pair the same Smartwatch with the app?
My Smartwatch keeps disconnecting when in bluetooth range of my phone. How can I fix this?
See all 11 articles