Syncing and Troubleshooting

Make sure you’ve been through onboarding in the Phone Setup watch app. If you’ve gone through setup and still aren’t ...

It may be due to battery optimization. If your watch is in Extended or Time Only Mode, answering is disabled. If you ...

To regain access to your smartwatch, you will need to prompt a Factory Reset. Follow these steps:  Enter an invalid ...

Once you’ve reset your device and removed it from your phone’s Bluetooth settings, you can pair it again in the Wear ...

Make sure the phone is on.  Make sure there is a data or wifi connection on the phone.  Make sure the phone is not o...

Confirm watch is directly connected to a strong Wi-Fi network. You can add a network in the Connectivity section of ...

Launch Settings on your smartwatch, then open System. Tap About, then tap System updates. If your OS is on the most r...

In addition to enabling call audio on watch, Huawei technology users also need to enable it on their phone: Settings ...

By resetting your watch to the factory settings, you will erase all data stored on the smartwatch. This data cannot b...

Open the Wear OS by Google app and scroll down to Advanced Settings.  Tap the Forget Watch button at the bottom of t...

Ensure that your smartwatch is powered on and Bluetooth is enabled on your phone. Launch the Wear OS by Google App an...