How long will my smartwatch battery last on my Gen1 Smartwatch?

Your battery will last up to 24 hours, depending on usage. 

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How do I charge my smartwatch?

Please use the charger that was included in the smartwatch packaging. Do not use a USB hub, USB splitter, USB y-cable...

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How long does it take to charge my battery?

Your smartwatch’s battery can charge to at least 80% in one hour. 

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How can I tell when my smartwatch is charging?

A lightning bolt will be visible on the watch screen. You can also swipe down to see a lightning bolt next to your ba...

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I've placed the smartwatch onto the charger. Why do I not see the charging indicator on the display?

If the charging indicator (lightning bolt) is not visible, the charger does not detect the watch.  Try the following ...

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What are Smart Battery Modes on my Gen1 Smartwatch?

Smart Battery Modes help you conserve battery life based on your daily needs. You can use Daily to get the most out o...

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Why did my watch stop working and only show the time?

When your battery is running super low, your watch automatically switches to Time Only Mode to keep going as long as ...

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How do I conserve battery life?

To maximize the battery life of your watch, try the following tips:  CHANGE TO A BATTERY OPTIMIZED WATCH FACE: Some w...

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My battery won’t charge past a certain percentage. How can I fix this?

Let the smartwatch run out of battery completely. Charge your smartwatch until the screen indicates charging is compl...

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Why is my battery draining faster than predicted on my Gen1 Touchscreen Smartwatch?

Battery life for each of our Smart Battery Modes will vary based on multiple factors, from how often the watch is wok...

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Why is my Battery Mode no longer selected in the WearOS app on my Gen1 Touchscreen Smartwatch?

Making settings updates in the Wear OS menus outside of Smart Battery Modes deselects your current mode due to manual...

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Why are my battery modes and settings changing without my input Gen1 Touchscreen?

Bluetooth schedule- Sometimes in Extended Mode the underlying Wear OS System Software unintentionally turns on Blueto...

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How long does each battery mode last on my Gen1 Touchscreen Smartwatch?

On average, Daily Mode lasts between charges from morning to morning. Daily Mode will continue to be targeted for en...

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