Getting Started

Option 1: By resetting your watch to the factory settings, you will erase all data stored on the smartwatch. This dat...

Open the Citizen Connected app. Tap the Watch icon in the top right corner of the app. Swipe up to view watch detail...

Visit www.citizenwatch.co.uk/register for more details on how to register your new purchase. Your CZ Smart purchase c...

Press the middle button or swipe down from the top of your screen. Scroll and tap on Settings. Tap on System. Swipe ...

Ensure that your smartwatch is powered on and Bluetooth is enabled on your phone. Launch the Citizen Connected App an...

iOS: Multiple watches can be paired with the app simultaneously including one touchscreen and mulitple hybrid smartwa...

Ensure that your smartwatch is powered on and Bluetooth is enabled on your phone. Launch the Citizen Connected App an...

Citizen CZ Smart Touchscreen Gen2 has a water-resistance rating of IPX6 under IEC standard. Your Citizen CZ Smart To...

The range of the wireless Bluetooth connection between your phone and your smartwatch can vary greatly depending on t...

Press the middle button or swipe down from the top of your screen.Scroll and tap on Settings.Tap on Connectivity.Tap ...

Mobile phones running the latest version of Android™ or iOS® will work with CZ Smart Gen 2 smartwatches. Supported fe...

To start the pairing process, reference the below:On CZ Smart Gen 2 watch: Choose language then select watch name fro...

Ensure your smartwatch is fully charged before attempting to turn it on. Once it is, use the middle pusher to press a...

Pairing your Gen2 Touchscreen smartwatch is easy.  This tutorial will help you pair your watch to Citizen Connected...

Pairing your Gen2 Touchscreen smartwatch is easy.  This tutorial will help you pair your watch to Citizen Connected, ...

Applications that are in the process of being downloaded will appear greyed out until they are fully downloaded and c...