To reset the watch, please follow the steps below. 1. Press and hold the crown until you see the three options Menu.2...
Read MoreAt this time, the Hybrid models are available for use in the US, CA, UK, Ireland and Mexico. However, if purchased in...
Read MoreAfter your device has been reset and removed from Bluetooth, you can re-pair it with the Citizen Connected app. To do...
Read MoreWhen the notifications are not pushing onto your hybrid watch, please check the phone’s Bluetooth settings with the f...
Read MoreIf you are experiencing a network error while pairing your Gen2 Hybrid Smartwatch, please try the following steps: ...
Read MoreIt is possible that the dial has been turned off. 1. Press the crown to go to the watch Menu2. Press the lower right ...
Read MoreTap the watch icon in the top right corner of the Citizen Connected app. Tap Add NEW WATCH next to the Active Watch. ...
Read MoreIt could be one of the following reasons: You have not downloaded and installed the Citizen Connected app. Follow th...
Read More1. Open the Citizen Connected app.2. Tap the Watch icon in the top right corner of the app. Swipe up to view watch de...
Read MoreYou can pair as many devices with the app as you would like including any Citizen touchscreen and/or hybrid smartwatc...
Read MoreOpen the Citizen Connected app. Tap the Watch icon in the top right corner of the app. Swipe left to access the watc...
Read MoreIt could be one of the following reasons: The watch may be disconnecting if moved outside of the phone’s Bluetooth ...
Read MoreWe recommend syncing at least once daily to guarantee your device stays fully updated and properly functioning. Regul...
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