What is excluded on the guarantee?

Only valid for purchases made in the UK, Ireland, USA, Canada, Caribbean, and Mexico. The five-year guarantee w...

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How do I claim from my guarantee?

All guarantee claims need to be sent to our Service Centre to be assessed by one of our trained repairs team. If you...

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Is my watch still under guarantee?

Our Citizen Watches come with a five-year guarantee, please note that our Smart Watches comes with a two-year limited...

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How long is the guarantee on my Citizen watch?

Your Citizen Watch comes with a five-year, limited guarantee, please note all CZ Smart Watches come with a two-year l...

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