• What is excluded on the guarantee? plus icon minus icon
  • Only valid for purchases made in the UK, Ireland, USA, Canada, Caribbean, and Mexico. The five-year guarantee will be honoured only by Service Centres in the above territory, Service Centres ... See more
  • How do I claim from my guarantee? plus icon minus icon
  • All guarantee claims need to be sent to our Service Centre to be assessed by one of our trained repairs team. Please be advised that if you have registered for our extended one year guarantee the ... See more
  • Is my watch still under guarantee? plus icon minus icon
  • Our Citizen Watches come with a five-year guarnatee. When you register your watch online, you will receive an additional year free, for a total of six years warranty coverage. Note: CZ Smart comes ... See more
  • How long is the guarantee on my Citizen watch? plus icon minus icon
  • Your Citizen Watch comes with a five-year, limited guarantee. When you register your watch online you will receive an additional guarantee year free, for a total of six years guarantee coverage.   ... See more