Order Status & Support

If you have tracked your order, DPD will provide the timeframe with its delivery history. DPD delays can sometimes oc...

Because we aim to process and ship orders as quick as possible, we can not guarantee any amendments once the order ha...

Once an order has been submitted, we have a very limited time to cancel your order. We will try to accommodate your r...

Sometimes, order and shipping confirmation emails can end up in your spam or junk folders. Please check these folders...

As soon as your order has been despatched, we’ll send you a confirmation email with your DPD tracking details. Please...

If your DPD tracking shows that your parcel has been delivered but you can’t locate it. The first step is to check yo...