My heart rate is not properly tracking. How can I fix this?

Make sure you are wearing your smartwatch higher and tighter on the arm with the sensors flat against your skin abov...

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How do I take a heart rate measurement?

Wear the smartwatch above your wrist bone with the watch still and flat against your skin.    Assign Heart Rate to on...

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Why am I not getting a Cardio Fitness reading?

There are a few different factors that can prevent you from getting a reading. Please try the steps below to make sur...

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How often should I wear my watch to get a Cardio Fitness reading?

If you’re wearing your watch continuously throughout the day, you should get a reading within 24 hours. If you wear y...

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What is Cardio Fitness?

Cardio Fitness is an estimation of VO2max using resting heart rate and your biometrics (like age, gender, weight, etc...

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Why is my heart rate not showing up when tracking a workout?

Make sure you’ve enabled body sensor permissions: Apps & Notifications > App info > System Apps > Wellness > Permissi...

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