Technical Specifications and Customisation

What accessories are available for the Hybrid Gen2 Smartwatch?

You can purchase an additional charger for your hybrid smartwatch. (399-003DL-01)There is also an assortment of versa...

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How do I access features on my watch?

To set your favorite features to the buttons of your watch or dial, tap your watch in the app. Press the middle of y...

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How do I change the dial on my CZ Smart Gen 2 Hybrid watch?
How do I customise my watch face on my Gen2 Hybrid Smartwatch?
Can I turn off the dial info on my CZ Smart Gen 2 Hybrid watch?

Yes. Press the middle button to access the watch menu. Select the gear icon to access the watch settings, then find t...

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Riiiver

The iiideas feature is not available on my hybrid Gen2 smartwatch?

You can customise your pushers to engage with some of the "iiideas" application on your Hybrid Gen2 Smartwatch.  This...

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How do I customise the pushers on my hybrid Gen2 Smartwatch with the iiideas?

You can access the iiidea list from the Citizen Connected Application. 1) In the Citizen Connected Application select...

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Notifications

How do I customise my notifications?

Tap on your watch in the Citizen Connected app and select the gear icon. Tap notifications then select the type of no...

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How do I view a notification on my watch?

When you receive a notification, you can see the preview by pressing the middle button to click into the alert. Press...

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What if I receive several app notifications at the same time? Do they all show up on my device?

To view multiple notifications, set Past Notifications to one of the buttons on your watch in the Customize section ...

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How can I delete a contact or app from my notifications?

Tap on your watch in the Citizen Connected app and select the gear icon. Tap notifications to edit the app or the con...

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What if I don't receive notifications on my device?

Make sure your device battery has power and your device is connected properly to the Citizen Connected app. Your app ...

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Battery and Charging

Can I purchase an additional charger for my CZ Smart Gen2 Hybrid Smartwatch?

You can purchase an additional charger (399-003DL-01)  for your Gen2 Hybrid smartwatch and this same charger works on...

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How long will my CZ Smart Gen 2 Hybrid smartwatch battery last?

A great benefit of the Hybrid Smartwatch is that is lasts up to 18 Days depending on usage.

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How long will it take to charge my Gen 2 Hybrid watch?

The CZ Smart Gen 2 Hybrid watch battery can charge to at least 80% in one hour.

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I've placed the smartwatch onto the charger. Why don't I see the charging indicator on the display?

If the charging indicator (lightning bolt) is not visible, the charger does not detect the watch. Try the following t...

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Heart Rate

Does my CZ Smart Gen 2 Hybrid smartwatch monitor my heart rate?

Yes your smartwatch has a heartrate sensor. You will want to assign Heart Rate to one of your watch face’s complicati...

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How do I turn off heart rate on my smartwatch?

Press the middle button to access watch menu. Select the gear icon to access the watch settings, then find the Heart ...

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Activity Tracking

Does my Gen2 Hybrid Smartwatch have an SP02 Sensor?

To take a reading on your Gen2 Hybrid Smartwatch follow these easy instructions From your watch Double press the cr...

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What type of activity data does my CZ Smart Gen 2 Hybrid smartwatch track?

Your watch tracks both activity (steps, heart rate, distance, calories, and SpO2* (blood oxygen) and sleep (awake, li...

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How can I view my activity history?

Tap on the Wellness Stats at the bottom of the Citizen Connected app. You can tap between daily, weekly, and monthly ...

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How do I track a workout?

Press the middle button to access the watch menu. Select the Workout icon, then scroll through workout options. Pres...

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How can I access my activity settings or update my step goal?

Tap the three lines on the top left corner of the Citizen Connected app. Select Wellness and then select Select Goals...

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Sleep

What type of sleep activity is being tracked?

The Citizen CZ Smart YouQ app uses sleep data to help determine radically personalised information like chronotype, c...

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How can I edit my sleep log?

At this time, you cannot edit your sleep.

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Do I need to press a button or take action to start tracking my sleep?

No, your CZ Smart Gen 2 Hybrid smartwatch will automatically track your sleep so you don't need to take action to ent...

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Can I send my sleep data to other apps?

Yes, you can send your sleep data to Google Fit (Android only) or Apple Health (iOS only) apps.

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Can I import my sleep data from other apps?

No, you cannot receive any sleep data from other apps.

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Dynamic Cards and Goals

What are Dynamic Cards?

Dynamic Cards are interactive tiles that show your latest activities, reminders to inspire you throughout the day, or...

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What is a Dynamic Goal?

Dynamic Goal is a personalized step goal within Citizen Connected that encourages you to aim higher. Based on your fi...

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Third Party Applications