What accessories are available for the Hybrid Gen2 Smartwatch?

You can purchase an additional charger for your hybrid smartwatch. (399-003DL-01)There is also an assortment of versa...

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How do I access features on my watch?

To set your favorite features to the buttons of your watch or dial, tap your watch in the app. Press the middle of y...

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How do I change the dial on my CZ Smart Gen 2 Hybrid watch?
How do I customise my watch face on my Gen2 Hybrid Smartwatch?
Can I turn off the dial info on my CZ Smart Gen 2 Hybrid watch?

Yes. Press the middle button to access the watch menu. Select the gear icon to access the watch settings, then find t...

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Why did my watch screen go blank and stop showing data?

Your Dial Info may be turned off. Press the middle button to access watch menu. Select the gear icon to access the w...

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Is my watch water and/or dust proof?

The CZ Smart Gen 2 Hybrid watch is both splash and dust resistant. Check your case back for ATM indication. Additiona...

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Is my CZ Smart Gen 2 Hybrid watch a touchscreen?

No, but you can navigate the display by using the buttons on the side of your watch.

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Does my CZ Smart Gen 2 Hybrid smartwatch have a microphone and/or speakers?

The CZ Smart Gen 2 Hybrid smartwatch has a microphone but not a speaker. You can use Alexa on your Gen2 Hybrid watch.

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Does my hybrid smartwatch have a light?

Yes, your watch has a front light for darker environments. To activate, double tap your watch face.

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How do I turn the front light on and off?

Press the middle button to access the watch menu. Select the gear icon to access watch settings, then choose the bulb...

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Does my CZ Smart Gen 2 Hybrid smartwatch have GPS?

While these watches do not have GPS built in, they do use the GPS from your phone when connected via Bluetooth. This ...

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Can my CZ Smart Gen 2 Hybrid smartwatch monitor my sleep?

Yes, you should wear your watch to bed to determine how you slept, including light and restful sleep, and also to ens...

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Will my watch tell time even if it is not connected to my smartphone?

Yes, your watch will continue telling time in the time zone in which it was last connected.

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How do I set the time on my CZ Smart Gen 2 Hybrid smartwatch?

To set the time on your Hybrid smartwatch, first pair the watch to your phone. The watch will automatically update t...

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How do I calibrate my CZ Smart Gen 2 Hybrid smartwatch?

If your CZ Smart Gen 2 Hybrid smartwatch is not syncing the proper time from your smartphone, please follow the steps...

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What sensors are included on the CZ Smart Gen2 Hybrid smartwatch?

Included sensors are heartrate, SpO2, and accelerometer.

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What accessories are available?

Your hybrid smartwatch will come with a charging cable. You can also buy another charging cable. Some models of the C...

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How can I change what my watch buttons do?

Tap on your watch in the Citizen Connected app, then swipe left to adjust your pusher options.

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How can I change what information shows on my display?

Tap on your watch in the Citizen Connected app, then select tap to customize. Tap DATA to choose what feature you wan...

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How do I update my display readings when they look outdated?

To get the latest readings for your customised dials, flick your wrist away from the body to refresh.

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How do I share my watch face?

Press and hold the chosen watch face under Favourite, Recently Used, or My Style sections in the Citizen Connected ap...

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