Be sure your Gen 2 watch is above your wrist bone and flat against your skin for a proper measurement. Your heart rate data is captured and tracked through the Citizen Connected Wellness app on your watch and will also appear in the YouQ dashboard. For other access points, try the following:
- Include Heart Rate in one of your watch face’s complications, or data points, from the watch face app options. Your BPM will automatically update throughout the day.
- You can manually obtain a reading by tapping the heart rate icon on your watch. Be patient, as it could take 10-15 seconds to capture a reading. If you are having difficulty, your Gen 2 watch will help troubleshoot.
- Open the Wellness app on your watch and take a manual reading by tapping the heart button. Any manual readings will have a time stamp within the Wellness app. Note that your heart rate will automatically be tracked during Activity sessions and will be included in your Wellness app dashboard.