Heart Rate – Citizen Watch UK Help Centre

What is the Continuous Heart Rate Tracking feature within the Gen 2 Wellness watch app?

The Heart Rate feature is a simple heart rate monitoring app that displays your real-time, continuous heart rate data in terms of average beats per minute (BPM). While you have this app running lau... See more

How do I perform on the spot measuring of my heart rate?

Be sure your Gen 2 watch is above your wrist bone and flat against your skin for a proper measurement. Your heart rate data is captured and tracked through the Citizen Connected Wellness app on you... See more

Why is my heart rate not being tracked properly?

To get the most accurate heart rate reading, ensure your Gen 2 watch is high and tight on the arm with the sensors flat against your skin above the wrist bone. You may experience interference due ... See more

Does enabling continuous heart rate monitoring on my watch impact the battery?

Yes. However, the heart rate monitoring settings will be automatically adjusted based on different battery modes to optimise battery usage. See more