Generation 2 Wellness Watch App – Citizen Watch UK Help Centre

Why is my tracking history not syncing between my watch and my phone?

It sometimes takes a little time to sync data from your watch to the phone. Be sure to open the Citizen Connected app on your phone and swipe down to refresh the syncing process. Ensure Bluetooth i... See more

Where can I see my extended tracking history in the Gen 2 Wellness watch app?

The Gen 2 Wellness watch app showcases select traking history by swiping down within any of the main pages for the features. History can also be viewed in the Citizen Connected app on your phone by... See more

What is available in the Gen 2 Wellness watch app?

Your CZ Smart Gen 2 watch tracks a number of key metrics from steps and sleep (and related goals), to heart rate periodically throughout the day, continuously during workouts, and even estimated SP... See more

What is Blood Oxygen (SpO2) Tracking on my Gen2 Touchscreen CZ Smart watch?

Blood oxygen saturation level, also indicated as SpO2, is a measure of the percentage of oxygen carried by your blood. A normal SpO2 level ranges from 95% to 100%. However, this may change, depend... See more