Why is my sleep data not tracking in my Gen2 Smartwatch in the Citizen Connected Application?

Go to the Gen 2 Wellness watch app and visit Settings > Account > Tracking Preferences > Sleep Tracking to toggle on.

It is important to wear your watch to sleep to optimize your YouQ software.

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Chat With Us

For product and order questions, we are online Mon-Fri, 9am – 5pm

Open Chat

Submit a Request

Let us know how we can help

Submit a Ticket