Technical Specifications and Customisations

Can I use Apple Pay &/or Google Wallet on my Gen2 touchscreen smartwatch?

Apple Pay is not compatible with WearOS and therefore can not be used on CZ Smart. Google Wallet is in the process of...

Read More
What is NFC and how is it used on my Gen2 Touchscreen Smartwatch?

NFC is communication protocol available on your Citizen CZ Smart Gen2 Touchscreen smartwatch.  Any app that is compat...

Read More
Is my Gen2 Touchscreen smartwatch water resistant?

Citizen CZ Smart Gen2 has a water-resistance rating of IPX6 under IEC standard. Your Citizen CZ Smart Gen2 smartwatc...

Read More
What accessories are available for Gen2 Touchscreen Smartwatches?

You can purchase an additional charger for your touchscreen smartwatch. (399-003DL-01) There is also an assortment of...

Read More
How do I customise my watch face on my CZ Smart Gen2 Touchscreen smartwatch?
See All Articles

Notifications

What is the notification system on my watch?

Each app you have on your watch will use the notifications set from your phone. For example, if the alert vibrates or...

Read More
How do I change the notifications I receive on my CZ Smart Gen 2 watch?

You can edit specific app notifications directly from your watch by accessing the Citizen Connected app, tapping on y...

Read More
How do I turn on Do Not Disturb?

When Do Not Disturb is enabled, your watch will not vibrate, but you will still receive notifications. To enable, swi...

Read More
How come I'm not receiving notifications on my smartwatch?

In order to always ensure a connection with your watch, you must have the Citizen Connected app running. If you close...

Read More

Battery and Charging

Can I purchase an additional charger for my CZ Smart Gen2 Touchscreen smartwatch?

You can purchase another charger (399-003DL-01) for your CZ Smart Touchscreen smartwatch and this charger also works ...

Read More
What is the battery life for the Gen2 Touchscreen CZ Smart watch?

You’ll enjoy a 24 hour battery life (varies based on usage). The CZ Smart watch achieves a full charge in just 40 min...

Read More
How do I charge my smartwatch?

Ensure you are using the included charger. Do not use a USB hub, USB splitter, USB y-cable, battery pack or other per...

Read More
How can I tell if the smartwatch is charging?

A lightning bolt will be visible on the watch screen. You can also swipe down to see a lightning bolt next to your ba...

Read More
Why is my watch not charging even though it is attached to the charger?

Be certain that your watch charging rings are clean and free of debris Ensure the silver pins that are on the charge...

Read More
See All Articles

Generation 2 Wellness Watch App

Third Party Applications