Why is my sleep data not tracking in my Gen2 Smartwatch in the Citizen Connected Application?

Go to the Gen 2 Wellness watch app and visit Settings > Account > Tracking Preferences > Sleep Tracking to toggle on....

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Can my Gen 2 watch track my sleep?

Yes! We encourage daily wear to bed in order to optimise YouQ software and data output, including determining your in...

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Should I wear my watch when I go to bed?

In order to most accurately track your sleep, you should ensure you wear your CZ Smart watch to bed. You can also log...

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My sleep data is not being tracked on my Gen2 touchscreen smartwatch - how can I fix this?

Go to the Gen 2 Wellness watch app and visit Settings > Account > Tracking Preferences > Sleep Tracking to toggle on....

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I tried to wear my Gen2 touchscreen watch to sleep but it is too bright and I keep getting notifications - how do I modify this?

Your watch can be set to Do Not Disturb mode and will continue to track your sleep. To do this, swipe down to access ...

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